ACAMAYA
Cancellation & Refund Policy
At ACAMAYA, we carefully prepare each program to guarantee safety, quality, and a truly unique experience. Because of the limited spaces and the advance costs of staff, accommodations, and activities, we require the following payment and cancellation terms:
Payments
- A non-refundable deposit of USD $1,000 is required at registration to secure your student’s spot.
- The remaining balance of USD $3,800 is due 30 days before the program start date.
- For registrations made less than 30 days before the program start date, full payment is required at the time of booking.
Cancellations
- Up to 60 days before the program start date: Full refund of payments made (excluding the deposit).
- 30–59 days before the program start date: 50% refund of payments made (excluding the deposit).
- 15–29 days before the program start date: 25% refund of payments made (excluding the deposit).
- Less than 15 days before the program start date: No refund available.
Cancellations by ACAMAYA
- In the unlikely event that ACAMAYA must cancel a program (due to weather events, safety concerns, or unforeseen circumstances), families will receive a full refund, including the deposit.
Travel Insurance (Mandatory)
- To participate in ACAMAYA, students must be covered by travel insurance that includes medical emergencies, trip cancellation, and lost luggage. Proof of insurance is required before arrival.
Website Summary (for quick reference):
Cancellation Policy (Summary)
- A $1,000 non-refundable deposit secures your place. The remaining balance is due 30 days before the program. Refunds are available up to 60 days before camp, on a sliding scale. Travel insurance is mandatory for all participants.